Matthew has over 25 years of experience as a user assistance professional in the software industry. He now runs UA Europe, an independent UK-based training and consulting company that specialises in user assistance design and technology.
Matthew holds a B.Sc. in Electronic Engineering and a Post-Graduate Certificate of Education from Bristol University in the UK. In 2009 he was the winner of the prestigious Horace Hockley award that is presented annually by ISTC. In addition to his various consulting assignments for UA Europe, Matthew has been a visiting lecturer on the MA Technical Communication course at Portsmouth University. He also a certified instructor for Adobe Captivate, MadCap Flare, Help & Manual, and RoboHelp.
Matthew’s session is called: ‘Time-saving tools and techniques for capturing screens‘.