Addicted to meaning: Mental models for technical communicators

This presentation explores how ‘meaning’ works and how you can create meaningful technical communication. Understanding how and why communication is meaningful can help make your documentation more effective. Based on semantics and mental models, Kai explains:

  • How users create meaning from documentation
  • When meaning succeeds – and why it fails so often
  • Why minimalism works, but FAQs often don’t
  • And how we all are addicted to meaning

Attendees will get a deeper understanding on their work as Kai puts familiar tech comm methods into new context in a romp of aha-moments.

The session is delivered by Kai Weber.