Marilyn Heron, BSc, MISTC has been a technical author for 28 years, over 20 of them at Pace plc. Her role has changed significantly, as the company has grown and technology has changed. Before that she was a research engineer in the electronics and aerospace industries, including in Germany. At Pace she designed and implemented their interactive service manuals, based on an idea she got at an ISTC conference. She gave a presentation about these manuals at the conference several years ago. She has been involved in carton-artwork design for about four years and in labelling for two years.
Marilyn is delivering a session with Nick Tonge called ‘Embracing change: How two technical authors made their skills go further‘.