Paul has been consulting, selling, managing and leading in technical communication for nearly 20 years. He established 3di in 2002 to combine his two areas of professional passion: his belief in the value of well-designed technical information and making it easier to deliver multi-lingual versions of products to new markets. In a volunteer capacity, Paul is also currently the President of the ISTC, and led the revival of the Technical Communication UK conference. Over the years he has met and worked with hundreds of technical communication teams and individuals, and seen the impact and legacy of a wide range of management and leadership practices.
Paul’s session is called ‘Don’t manage: lead‘.