Fame, glory and … tech comm?

Many technical authors pride themselves on staying above the political fray —avoiding office politics and instead focusing on producing excellent content. But the most effective technical communicators and managers embrace the organizational complexities.

When management doesn’t know anything about tech comm, technical authors must manage “up.” Leading a successful technical communication effort requires close attention to the organizational priorities and aligning tech comm work with those priorities.

In this keynote presentation, Sarah O’Keefe discusses how technical communication can become more influential within an organization.