George Lewis will be presenting on “Liberating Tech Comm: How moving to agile empowers technical authors (case study)”
We hear those doubters all the time: “Quality documentation can’t be written in agile”, “We technical writers are not appreciated”, “We don’t have the budget to do that”.
I’d like to share how at doc-department we’ve dispelled these myths by using the information and advice we learned at the TCUK, through the ISTC and from the progressive tech comm community, willing to share their knowledge.
I shall share how we applied the lessons we learned in areas such as content strategy, agile writing, and DITA to address common issues; and in the process create a complete product information platform that enables us to deliver content to many areas of a business within the constraints of an agile development cycle.
And all of this for a fraction of the cost commonly quoted.