Tina Hoffmann will be presenting on “What’s at Stake? – An introduction to stakeholder management and creating positive working relationships”.
You will have heard of ‘stakeholder management’ but why should you care? And what does it mean? Is it only me or does the advice offered by those who tell us ‘to engage with our internal and external stakeholders’ often have a Machiavellian ring to it?
This presentation aims to show how you can use the basic principles of stakeholder management to build trust, resolve conflict and create more positive working relationships.
Learn how to draw and code your own map (templates provided) and strengthen the interpersonal skills required to enhance your relationships, to benefit you and others.
About Tina Hoffmann
Tina’s career path has meandered from literature and art history via localisation to technical communication. As a supporter of William Morris, Tina believes you should have no document that you do not know to be useful or believe to be beautiful. With most documentation containing everything the user needs but cannot find Tina spends a lot of time ‘tidying’.
As Documentation Lead, Tina looks after the technical authors responsible for all IT operational documentation for a leading payment processing organisation. She is accountable for end-to-end delivery of documentation to the company’s “Command Centre” and setting the direction for operational documentation.