Irit Arkin will be presenting at TCUK16 on “Advanced interrogation techniques: Extracting information from engineers”.
As technical writers, the best source of information we have is engineers: friendly, chatty colleagues who possess all the knowledge we need on a particular topic.
Good luck getting that knowledge out of them, of course.
Over the years, as both software tester and technical writer, I’ve had the chance to succeed – and fail – at asking engineers sensible questions and ensuring comprehensible answers. My TCUK talk will highlight some of the best and worst techniques I’ve employed to gently elicit information out of engineers.
About Irit Arkin
Irit Arkin extracts information from engineers in ARM’s Internet of Things Business Unit. Before that, she moved between writing and software testing for startups, with the occasional foray into spec writing and one (accidental) adventure in project management.