TCUK16 Speaker Ray Gallon – “Let Us Say ‘Yes’ to Our Presence Together in Chaos”


Ray Gallon will be giving a keynote talk at TCUK16: “Let Us Say ‘Yes’ to Our Presence Together in Chaos”.

Ray Gallon
Ray Gallon

Technological change advances at a dizzying rate, we are all inundated with a host of names and acronyms that we can barely manage. We’re urged to “be creative” at the same time that we must follow orders. Information changes in the time it takes to verify it. Welcome to chaos!

You can fight against the tide, trying to make order, or you can accept that we will never know it all, will never master it all, but we can deal with it all.

One of the major currents in the maelstrom is called Industry 4.0, and its combination of Artificial Intelligence and the Internet of Things promises to totally change the way we live. Technical communicators will not be exempt. We’ll still need technical information, but we aren’t going to be producing it “the way we’ve always done it.”

We’re going to glimpse ahead to how our industry is changing, even now, and how we need to adapt ourselves and our skills – for survival, for sanity, and for success in a world without documents.

About Ray Gallon

Ray Gallon is co-founder of The Transformation Society, a research and consulting company, and owner of Culturecom, a company that provides business process improvement through communication. He has over 40 years as a communicator, first as an award-winning radio producer and journalist, then in the technical content industries. His management experience includes a stint as program manager of WNYC-FM, New York City’s public radio station.

Ray has always been interested in the meeting point between technology and culture, and has used his broad experience to advantage with companies such as IBM, General Electric Health Care, Alcatel, 3M, and the OECD, as well as in smaller companies and startup enterprises.

He has been quoted as saying, “Since the beginning, I have been, paradoxically, communicating and shooting myself in the foot. I find that this combination leads to fascinating outcomes that have made me one of the most fortunate people I know.”

Ray is a university lecturer and a speaker at events throughout the world. He has contributed articles and chapters to many books and periodicals and is the editor of the recently published “Language of Technical Communication” (XML Press).