Liz Gregory will be giving a presentation at TCUK19 entitled “Sign says 10 miles to Bognor Regis – signposting your help content“.
Signposting gives us information. Go this way, stop here, expect deer on the road. This is as important in help content as it is on our roads. All users start somewhere, need to know where they are, and have a destination in mind. Are they in the right place? Where else should they be?
If you’re a newbie, or more used to printed manuals, this presentation will help you signpost your help content. This paragraph is a navigational aid – it tells you whether you’re looking at the right presentation for your needs. Would it have been more useful at the top? Let’s find out!
About Liz Gregory
Liz Gregory MISTC is the sole technical author at tvONE and writes about commercial AV hardware and software. She has a background in chemistry and education and is a champion of user-first content. Liz’s current big project is raising a wonderful daughter while continuing to be the sole author supporting 500 products. She’s learned a lot about juggling deadlines, priorities, and being organised: plan, plan, plan, and always carry a contingency nappy. She is a dedicated member of the Thames Valley ISTC group, and enjoys knitting, web comics, and ball pits.