TCUK 2017 Sponsor – SCHEMA



The SCHEMA Group develops and markets high-performance solutions for information logistics. Founded in 1995, the company employs over 110 people at its headquarters and development site in Nuremberg, Germany. Relied upon by over 500 customers, the SCHEMA ST4 Component Content Management System (CCMS) and the SCHEMA CDS Content Delivery Server number among the most widely used systems for a modular approach to technical writing and documentation. The SCHEMA ST4 Component Content Management System and the SCHEMA CDS Content Delivery Server cater to all functions relating to the creation, versioning, variant control, translation, quality assurance, publication and distribution of product information – from service information on a mobile device to the final layout for a print catalogue. SCHEMA ST4 is a flexible system that can be scaled to suit the needs of small authoring teams up to entire companies. It is also available as a standard version or as a client-specific solution. SCHEMA CDS distributes information while providing its immediate availability. The SCHEMA Group’s solutions are suitable for a broad range of applications. They are deployed in a wide variety of sectors including mechanical and plant engineering, automotive, IT, electronics, medical technology and the pharmaceutical industry. Clients such as ABB, Agilent, Andritz, Bayer, Bentley, Boehringer Ingelheim, Bombardier, Bosch, Bundesanzeiger Federal Gazette, Carl Zeiss, Caterpillar, Daimler, Datev, Doppelmayr, General Electric, KSB, MAN, Miele, Austrian Federal Railways, Philips, Porsche, Roche, Schaeffler Group, SEW Eurodrive, Siemens, SMA, Toyota, TüV, Voith, Weleda, Wincor Nixdorf and many more rely on systems from SCHEMA.

SCHEMA. Complex documents made easy.


TCUK 2017 Sponsor – Kothes! Technische Kommunikation GmbH & Co. KG


Logo for Kothes!

Kothes! Technische Kommunikation GmbH & Co. KG is a leading specialist service provider for technical documentation and CE marking.

Kothes! was founded in 2003 and now employs a good 100 people, about 70 of them technical editors. Offices in Kempen, Bremen, Berlin and Stuttgart as well as in Kloten near Zürich (Kothes! Schweiz GmbH) guarantee fast reaction times for our customers in the entire German-speaking area. Our customers include more than 1,000 manufacturers, operators and importers of technical products, from family companies to global corporations.

We stand for cooperation models where consultation and services are combined in such a way that your employees and our employees collaborate at the optimum level.


TCUK 2017 Sponsor – Imprimatur


Imprimatur is a leader in implementing technology to improve the document creation and management process, offering guidance, training and consultancy to enable our customers to become more efficient.

As part of its strategy to work with the best documentation technologies, Imprimatur is SCHEMA’s sole UK partner, offering sales, support and consultancy to enable customers to implement the SCHEMA ST4 CCMS.

Imprimatur is a specialist language and technology company, providing services to both technical and marketing teams of large companies operating in global markets.

Imprimatur offers languages services – from machine translation right through to copy writing – to enable its customers to be clearly understood in their target markets. By using the latest and most powerful translation management systems, Imprimatur produces high quality translations whilst delivering to the tightest of deadlines.


TCUK 2017 Sponsor – MadCap Software


MadCap software logo

MadCap Software is a trusted resource for thousands of companies around the globe for single-source, multi-channel authoring and publishing solutions, including multimedia and translation management. Our products are used to create corporate intranets, online Help systems, policy & procedure manuals, video tutorials, knowledge bases, ebooks, user guides and more. Our services include product training, consulting services, translation and localization and an advanced developer certification program.


TCUK 2017 Keynote Speaker – Michael Meng


We are pleased to announce Michael Meng as a keynote speaker for TCUK 2017.

Michael Meng

Michael Meng is Vice Dean of the Faculty of Business Administration and Information Sciences at the Merseburg University of Applied Sciences (Germany).

Michael studied German linguistics and psycholinguistics at the University of Jena (Germany) and the University of Edinburgh. After completing his PhD on syntactic processing during reading in 1998, he worked as a technical writer and later on as department manager of documentation and localization for an international software company. In 2012, Michael was appointed Professor of Applied Linguistics at Merseburg University of Applied Science, where he now teaches courses on text analysis, text production, research methods and cognitive psychology in the B. Eng. and M. A. programs in Technical Communication. He is member of tekom Germany and presents regularly at conferences such as the European Academic Colloquium on Technical Communication, Write the Docs, or the annual tcworld/tekom conference.

We’ll have more news from Michael Meng in a later post.


TCUK 2017 Keynote Speaker – Mike Hamilton


We are pleased to announce Mike Hamilton as a keynote speaker for TCUK 2017.

Mike Hamilton

Topic-based Authoring – Is it for me?

Sometimes it can feel like everyone in the industry has made the transition to modular content creation, except you. Is this really true? Of course not. How can you decide if it is time to transition from a linear authoring process to a modular or topic-based process? What questions do you need to ask?

If you decide that you could benefit from a topic-based process then where do you begin? Do you start over? Can your existing content be reused? Beyond the content itself, will you need to approach the task of writing differently? Do you have any special content needs that would need to be addressed such as translation/localization requirements or heavy multimedia usage?

What about ongoing maintenance? How will a topic-based process change how you handle edits and content updates? What additional complexity will be introduced into the documentation process and how will it be managed?

These are all questions that Mr. Hamilton will address in this presentation. Transitioning to a modular content workflow can be very powerful or very frustrating. Asking the hard questions up front, and having good answers to those questions can help to ensure a successful transition.

About Mike Hamilton

Mike Hamilton is the Vice President of Product Evangelism at MadCap Software. Prior to joining MadCap Software, he served as the Product Manager for Macromedia’s award-winning RoboHelp product line, where he gathered input and feedback from the customer community and guided ongoing development of the various RoboHelp products.

Mr. Hamilton has over twenty years of experience in training, technical communication, multimedia development, and software development at several organizations including MadCap Software, Macromedia, eHelp, Blue Sky Software, Cymer, a leading supplier of laser illumination sources to the semiconductor industry, National Steel & Shipbuilding and the US Navy.
Mr. Hamilton is often a featured speaker at industry events, including the STC (the Society for Technical Communication) Annual Conference, the annual TEKOM/TC World Conference in Germany, the annual SOAP Conference in Poland, the European Online Documentation Conferences, and many more events. Mr. Hamilton has also appeared at the Microsoft Campus and STC regional conferences and events.


TCUK 2017 Keynote Speaker – Frances Gordon


We are pleased to announce Frances Gordon as a keynote speaker for TCUK 2017.

Frances Gordon

Frances’ career started in rural South Africa where she wrote and designed educational materials for low literacy adults.

During her 20-year career, she has held tenures at Datatec/Logical as communications strategist, at London-based Siegel & Gale as Head of Content (EMEA), and at Barclaycard as VP of Content Strategy (UK).

Together with lawyer, Candice Burt, Frances co-founded Simplified, a plain-language and content training and consultancy firm. Its services include communication and content strategy, writing coaching, content audits, Treating Customers Fairly consultancy, and plain-language rewrites. Over 5 000 professionals, from lawyers to technical communicators, have benefited from the Simplified training programme.

Frances has worked on content for blue-chip international companies such as Alexander Forbes, MTN, Liberty Group, NS&I, Old Mutual and Vitality. She also has an active interest in financial inclusion programmes in frontier and emerging markets.
Frances sat on the board of international plain language organisation, PLAIN (Plain Language Association InterNational). She was part of the advisory committee of IC Clear, an EU-funded initiative that developed a post-graduate course in clear communication. She is an active member of Clarity in the UK, which is an organisation devoted to writing legal information clearly.

We’ll have more news from Frances Gordon in a later post.


TCUK 2017 – Call for proposals


The TCUK Committee proudly announces the theme for the 2017 conference: Staying on Topic.

Topic-based authoring uses a modular pattern for content creation. It structures information into topics that can be combined and reused in different contexts, and is distinct from book-oriented or narrative content that follows a linear structure from beginning to end.

Topic-based writing methodologies are gaining recognition and acceptance across all business domains. They require content creators to produce information in distinct stand-alone chunks or topics, which can combine to create deliverables that are well-written, well-structured, and of high quality for efficient and effective distribution through any chosen delivery channel. In return, end users find the content more convenient to access and navigate, and the information they seek easier to find and more reliable.

There is a particular skill to the creation of topic-based and modular content. It involves careful analysis and categorization of the source material and the creation of discrete stand-alone topics that are complete and properly formed in their own right. The modular nature of these topics means Content Developers can reuse them many times. Subsequently, subject matter experts need to review them only once as a stand-alone entity, after which they need only to review their validity as a component of a larger collection.

We look forward to meeting experienced practitioners of topic-based writing, those who have yet to develop the necessary skills, and delegates who have a more general interest in technical communication. As usual, the conference also invites proposals for off-theme presentations on subjects that are of broader interest to scientific and technical communicators.

The conference offers valuable opportunities for delegates, speakers and tools vendors to network and exchange ideas and experiences, and to benefit from working in an environment that is rich in technical communication expertise.

We also welcome those who might still be at University and still undecided about their future career path, or who may be unaware of the opportunities that our profession presents. Again, we also invite those who are closely involved in the recruitment process so they may benefit from having a potential pool of talent from which to draw candidates for their growing businesses.

For more details and to submit your proposal please visit our call for proposals page.

The call for proposals ends on Wednesday, 26th April 2017.