Dynamic delivery is delivery of context-appropriate information that can be assembled at the time of request with the most up-to-date, relevant content appropriate for the user and interface in question.
Embedded content is where content becomes a seamless part of device interfaces. Products become “self-describing”, allowing users to work uninterrupted by the need to open help files or manuals.
Many aspire to working in this way, but few (so far) have achieved it. This workshop looks at the benefits, requirements, and barriers related to these new types of delivery.
We will look at:
- Why should we bother with this type of delivery?
- What type of techniques, technologies and skills are required to realise such a system?
- What are the risks at each stage?
- Laptop with MS Word-compatible editor
- Ability to read from a USB stick
This workshop is facilitated by Noz Urbina.