TCUK15 keynote speaker – Andrea Ames


Andrea Ames is one of the keynote speakers at TCUK15.

Andrea Ames
Andrea Ames

Andrea L. Ames, M.S., is a Senior Technical Staff Member and Enterprise Content Experience Strategist/Architect/Designer in IBM’s CIO, where she enables strategic use of IBM’s high-value content assets for the most client delight and success and highest IBM business impact. She is a Fellow and past President (2004-05) of STC, a Distinguished Engineer of the ACM (the first technical communicator to achieve this distinction), a Senior Member of the IEEE, and a member of numerous other professional associations.

She is the Program Chair for, and designed and teaches in, the UCSC in Silicon Valley certificate programme in technical communication; has published two award-winning technical books and numerous papers and articles; and speaks regularly at conferences and professional organisation meetings.