Alison Turner will be presenting at TCUK17 on “Topics for teenagers”.
This session will offer tips on constructing topics, based on the thesis that you will get this right if you imagine you are writing for a teenager.
Like my teenage sons, the users of my help and manuals are not fans of the beautifully constructed training course or the well-structured novel. Many never learned to use an index. They want ‘concise and speedy’ help, ideally without too much to read.
I will present examples of my work to illustrate the ways in which I have altered my style to deliver information to suit my users – taking a topic-based approach.
About Alison Turner
Alison Turner CEng CPhys MInstP MISTC trained at St John’s College Cambridge and Universität Heidelberg in Physics, then took a postgraduate certificate in Engineering Management.
Alison worked in technical consultancy before becoming a Project Manager for Racal Avionics. She led project management process initiatives and delivered business analysis of the project portfolio at Thales Aerospace UK.
For the last seven years Alison Turner has been the sole Technical Author and IMS Manager at Vocality, a telecommunications equipment manufacturer based in Surrey, which recently became part of Cubic Mission Solutions. She is responsible for both product and process documents.