TCUK19 Speaker Charlotte Claussen – What others think we do – why it matters and how to set them straight

Charlotte Claussen will be giving a presentation at TCUK19 entitled “What others think we do – why it matters and how to set them straight”

Through my career I have heard many different, often incorrect, statements of what my role should be, and what type of work I should be doing. And I have met many frustrated writers whose colleagues don’t understand or prioritise their work.

In this presentation I will discuss how others’ perceptions of our role affects our work, and what we can do about it. I will share some of my own mistakes and successes, and I will present a few suggestions on how you can make your own small investigations and use the findings to improve your own work conditions.

About Charlotte Claussen

Charlotte is a technical writer with experience from start-up-agency, and corporate environments. She has always been interested in how people know what to do with stuff, and why they sometimes get it wrong. She currently works for Cisco, excited about the enterprise challenge of reducing cognitive load for users while meeting the requests of customers.