Conference Programme TCUK 2018

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Tuesday, 25 September 2018

Time Stream A Stream B Stream C
09:30 – 11:00 The content alchemist: how to turn technical information into marketing gold

David McGuire

Call to Action! How tech writers can improve UX

Holli Hamilton

The Build-a-Workshop Workshop

Chris Hester

11:00 – 12:30 Mind the Gap: The Client Need vs.The Client Request

Marilyn Woelk

Git(Hub) for Technical Writers: From Zero to Published Docs

Robert Kratky

12:30 – 13:30 Lunch
13:30 – 16:30 Design & Test a Chatbot Conversation

Toni Byrd-Ressaire

How to Write in Plain Language

Frances Gordon

Temperament-based Strategies for Excelling in the Workplace

Ben Woelk

16:30 – 19:00 Vendor Exhibition and TCUK Fringe Events
19:00 – 21:00 Informal Dinner

Wednesday, 26 September 2018

Time Stream A Stream B Stream C
09:00 – 09:10 Welcome from Derek Cooper, TCUK 2018 Conference Chair
09:10 – 09:50 Lessons Learned on an Introvert’s Journey to Leadership

Ben Woelk

9:50 – 10:10 Break
10:10 – 10:50 Engineering high quality content through technical mentoring

David McCormick

Case study from SCHEMA: Using ST4: Easy, Rapid, Success and Triumph!

Jörg Plöger

Using Text, Images and Video in Technical Communication

Ferry Vermeulen

10:50 – 11:10 Break
11:10 – 11:50 It’s called Technical Communication for a reason

Rhyne Armstrong

Polymathing 365

Eran (Yuri) Kolber

How to win followers & influence people: Tech comm lessons from writing about novels

Cecily Roberts

11:50 – 13:40 Lunch
12:50 – 13:40 ISTC AGM – All are welcome to attend, though only eligible ISTC Members can vote
13:40 -14:20 To make text as clear as possible, use Simplified Technical English

Mike Unwalla

A STEM Sell

Derek Cooper

Digital Self Defense – Tips, Tools, and Best Practices to Stay Safe Online

Ben Woelk

14:20 – 14:40 Break
14:40 – 15:20 Quiet Leadership – Why it works in proactive organisations

Derek Cooper

Information is a gift: it should be small and heavy

Owen Flatau

Four functions in the structure of technical documentation (and why they matter)

Daniele Procida

15:20 – 15:40 Break
15:40 – 16:20 Creating great customer experiences through outstanding technical support and content

Ciarán Dunne

16:20 – 19:00 Vendor Exhibition and TCUK Fringe Events
From 19:00 Drinks Reception
Gala Dinner, awards, and entertainment

Thursday, 27 September 2018

Time Stream A Stream B Stream C
08:45 – 09:25 From Docs to Bots: Find Your Passion & Get a Career Makeover

Toni Byrd-Ressaire

09:25 – 09:45 Break
09:45 – 10:25 A Casual Contributor’s Learning Aid for DITA Structuring

Shirley McDonnell

If variety is the spice of life…

Alison Peck

I’m just a technical writer. Actually, no.

Ant Davey

10:25 – 10:45 Break
10:45 – 11:25 The successful fraud

Chris Hester

What’s the deal with structured content?

Ellis Pratt

Late substitution – title and presenters to be advised

11:25 – 11:45 Break
11:45 – 12:25 Who’s on first?

Andrea Flolid

Intelligent Information – iiRDS – a new information exchange standard of Industry 4.0 and Internet of Things

Jörg Plöger

The Value of the Polymath Communicator

Alisa Bonsignore

12:25 – 13:20 Lunch
13:20- 14:00 Developing User-centred Content in an Agile World

Sarah Thomson

Beyond the Book – Tech Comms for the Digital Generation (and Beyond)

Andrew Mills

Increasing User Assistance Visibility

Karla Reis

14:00 – 14:20 Break
14:20 -15:00 Cybersecurity and documentation: security considerations for authors

Bridget Khursheed

I have to create mobile apps too!?

Phil Lane

Jack-of-all-trades

John Lee

15:00 – 15:20 Break
15:20 – 16:00 Effective and Engaging: The Key to Making Better Videos

Matthew Pierce

Working with third-party content. What are the challenges?

Jennifer O Neill

Branding Yourself as Indispensable

Marilyn Woelk

16:00 – 16:10 Short Break
16:10 – 16:40 Conference Close
Derek Cooper TCUK 2018 Conference Chair
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